Shipping policy
Order Pickup
All orders placed with The Fine Print are prepared for local pickup at our Spanish Fork, Utah location unless shipping arrangements have been made separately with us.
Our pickup location is:
The Fine Print
1246 E 1060 N
Spanish Fork, UT 84660
Customers will be notified when their order is ready for pickup. Please do not arrive to pick up an order until you have received confirmation that it is ready.
Production and turnaround times vary depending on the product, quantity, materials, finishing requirements, artwork approval, and our current production schedule. Any turnaround time provided is an estimate unless a specific deadline has been confirmed by The Fine Print.
Shipping
Shipping is available upon request.
Shipping charges are not automatically included with orders unless specifically stated during checkout or in a written quote.
To request shipping, please contact us at:
Please include your order information and complete shipping address so we can provide a shipping quote.
Shipping costs vary based on factors including:
- Package size and weight
- Destination
- Shipping carrier
- Delivery speed
- Product type and packaging requirements
Shipping must be arranged and any applicable shipping charges paid before the order is shipped.
Shipping Timeframes
Any delivery dates or transit times provided by The Fine Print or a shipping carrier are estimates unless expressly stated otherwise.
Shipping transit time begins after production is complete and does not include the time required to manufacture, print, finish, or prepare your order.
We are not responsible for delays caused by shipping carriers, weather, natural disasters, service interruptions, incorrect delivery information, or other circumstances outside our reasonable control.
If you have a specific deadline, please contact us before placing your order so we can determine whether the requested production and delivery schedule is possible.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address.
The Fine Print is not responsible for delivery delays, additional shipping charges, or lost packages resulting from an incorrect or incomplete address provided by the customer.
If a shipment is returned to us because of an incorrect address, failed delivery attempt, or other issue outside our control, additional shipping charges may apply before the order can be reshipped.
Lost or Damaged Shipments
If an order arrives damaged, please contact us as soon as possible at support@thefineprintutah.com.
Please retain the product and all original packaging and provide photographs of the damaged product and packaging when requested. This information may be required to submit a claim with the shipping carrier.
If a package appears to be lost in transit, please contact us so we can assist in investigating the shipment with the carrier.
The resolution of damaged or lost shipments may depend on the circumstances of the shipment and applicable carrier policies.
Customer-Arranged Shipping
If a customer chooses to arrange their own shipping carrier, courier, freight service, or pickup service, responsibility for the order generally transfers to the customer once the order has been released to their selected carrier or representative, to the extent permitted by applicable law.
Local Pickup
There is no shipping charge for orders picked up directly from our Spanish Fork location.
Customers are responsible for ensuring that their vehicle and transportation arrangements are suitable for the size and type of products being picked up.
For oversized products, signs, rigid boards, banners, or other large-format items, please plan accordingly.
Changes to Pickup or Shipping
If you initially selected local pickup and later need your order shipped, contact us at support@thefineprintutah.com.
If shipping is possible for the product, we will provide a separate quote for packaging and shipping costs.
Some oversized, fragile, unusually shaped, or specialty products may not be eligible for standard parcel shipping and may require freight delivery or local pickup.
Contact Us
If you have questions regarding pickup, shipping, delivery, or an existing order, please contact:
The Fine Print
1246 E 1060 N
Spanish Fork, UT 84660
Email: support@thefineprintutah.com